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On August 20, 2025

The Particular participant from Uk Columbia experienced repetitive drawback rejections regardless of having manufactured successful deposits plus verified his accounts details. This Individual had tried out various withdrawal strategies including credit card, e-transfer, wire transfer, and crypto, but continuing in buy to obtain unsatisfactory replies coming from customer assistance. The bank bank account was confirmed, yet he documented that their withdrawal demands had been either turned down or terminated with out obvious factors. Typically The problem continued to be uncertain as he or she performed not really respond in buy to follow-up queries coming from the particular Problems Team, which led to the being rejected regarding the complaint. The Particular gamer through To The North Rhine-Westphalia experienced gambled free spins at Platincasino in add-on to experienced attempted in purchase to take away 100€. Despite the disengagement status displaying as accepted plus becoming completely confirmed, he got anxiously waited with regard to over per week without virtually any reaction coming from client support or e mail.

Player’s Bonus Earnings Have Recently Been Voided

The Particular player struggles in purchase to pull away his stability due continuing verification. The Particular complaint had been fixed as typically the player verified the bank account plus obtained the profits. The player through Philippines deposited funds directly into the woman account making use of the particular 3 rd celebration payment method.

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The player’s current drawback request has been verified in order to have already been effectively prepared, fixing the particular concern. The Particular Issues Group noticeable the situation as solved in addition to appreciated typically the player’s cooperation. The Particular Issues Team had been incapable in order to move forward with the particular investigation or offer solutions credited in order to the lack associated with response through typically the participant to questions and simple guidelines. Therefore, typically the complaint has been closed, nevertheless typically the player maintained typically the choice in order to reopen it inside typically the long term when this individual chose to resume connection.

The Particular player won 160 euros but experienced problems any time attempting to become in a position to pull away typically the winnings in buy to the card. He Or She had knowledgeable numerous disengagement concerns in typically the earlier plus finds it irritating as he or she’d previously accomplished the particular verification procedure. Presently, he has already been questioned to hold out regarding the bank accounts declaration to end upwards being accepted prior to obtaining the payment. In Revenge Of two tries using Nodapay through quick exchange, the particular deducted quantities were never ever acknowledged. We All got recommended the girl to make contact with her payment provider in inclusion to refrain from producing virtually any more debris right up until typically the concern had been fixed. However, due to end up being in a position to the woman absence associated with reply in buy to the inquiries, we all had been not able in buy to further check out typically the issue in addition to had to end upward being able to deny the complaint.

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The participant from Luxembourg required a withdrawal much less as in comparison to 2 weeks before to publishing this particular complaint. The Particular complaint was rejected due to the fact the particular player didn’t respond in order to the communications and queries. The Particular player through Brazilian has required a withdrawal fewer compared to a couple of several weeks earlier in buy to submitting this specific complaint.

The Particular gamer proved that the particular issue has been solved in add-on to the particular account was reopened.
Typically The gamer coming from Philippines has won a voucher two a few months back, unfortunately, it has not really recently been obtained however.
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The Particular Problems Group kept the particular complaint available while awaiting additional up-dates coming from the player.

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Typically The casino allowed the participant to create a one-time deposit through his buddy’s account.
The player coming from Kuwait a new down payment of 350 CAD, which often was declined, yet the cash has been nevertheless subtracted from his credit score card.
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The participant from Philippines is usually encountering problems accessing his accounts. Typically The gamer coming from Brazilian is encountering troubles withdrawing their particular promotional earnings. Typically The participant’s not able to be capable to validate the account as the particular online casino will be non-responsive. The Particular complaint had been shut as resolved after the player educated us that will platincasino the particular problem has been resolved. The player through Australia will be disappointed along with typically the casino’s RTP (Return to Player). The player through UK has been charged of offering a great edited photograph.

In Spite Of not really applying bonus deals, typically the bank account had been disabled without any sort of conversation through assistance. Typically The gamer from The Country Of Spain confronted a good problem with Platincasino, wherever they unfairly subtracted €4,752.03 from their earnings. After understanding the reward terms in inclusion to switching profits in to real money, typically the gamer considered the particular casino incorrectly stated that component of all those earnings continued to be connected to typically the reward. Despite multiple attempts to be capable to get typically the essential sport history coming from the particular on collection casino, the particular participant received zero reply. The Problems Group, right after stressful choices for communication with the particular online casino, noticeable the particular complaint as ‘uncertain’. Total, Platin On Line Casino performs remarkably well within providing trustworthy and user-focused client help choices.

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The player coming from Germany is usually possessing problems withdrawing winnings due to incomplete confirmation.
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Therefore, the complaint had been turned down due to be capable to the lack regarding response through the particular participant.
Typically The player confronted repetitive cancellations associated with his disengagement requests and problems within communication along with typically the casino regarding document verification.
Following numerous cancellations plus requests for extra paperwork, the woman payout was successfully prepared.
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Typically The gamer coming from Philippines confronted concerns with a cancelled disengagement associated with €400 coming from Platincasino, where €160 had also already been removed coming from the girl bank account. She received statements regarding chargebacks totaling €720 and reacted with related documents yet performed not really obtain any up-dates. People associated with our online casino review staff collect details about client support plus available different languages when critiquing on the internet casinos. The choices accessible at Platin Casino may become noticed inside the stand beneath. The Particular useful website design, cellular suitability, in add-on to multilingual assistance more enhance the overall gaming experience.

The Problems Group expanded the particular reply moment several periods, yet the particular player performed not necessarily reply in buy to inquiries regarding typically the bank account seal request in addition to additional details. As a result, typically the complaint had been rejected because of in buy to a absence associated with connection through typically the participant. Typically The participant through Philippines received €2500 at Platincasino yet faced recurring declines for pulling out smaller sized sums.

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Player’s Accounts Has Been Shut And Winnings Confiscated

The gamer from Ireland noted that will the particular casino had been unresponsive following this individual earned 4,seven hundred euros during a gameplay program. As A Result, typically the complaint had been shut down as unresolved, highlighting the particular lack of transparency in inclusion to justness inside the on line casino’s actions. The gamer coming from Australia experienced their account suddenly shut down with out virtually any justification or purpose offered. Typically The participant confirmed of which typically the problem had been resolved in add-on to the bank account was reopened. The Particular gamer coming from Philippines got earned €2970 at Platincasino nevertheless discovered her bank account had been deactivated any time the lady attempted to be able to check about the woman drawback standing.

Player’s Withdrawal Request Continually Cancelled

Typically The participant maintained the choice to reopen the particular complaint inside the future if this individual selected to become capable to resume conversation. Typically The participant coming from The Country Of Spain had already been seeking in buy to withdraw cash for five days yet typically the on the internet online casino experienced cancelled it without supplying a purpose. Typically The participant furthermore documented of which these people had been not necessarily obtaining replies to end up being able to their chat concerns. Following typically the participant’s communication with the particular casino, it has been discovered that typically the casino experienced questioned for added confirmation for an additional card utilized regarding the particular previous deposit. Typically The player experienced sixteen withdrawals approaching throughout about three validated withdrawal methods. The Particular casino contacted the particular participant in add-on to he has been capable to end up being capable to withdraw the funds successfully.

The participant through Philippines experienced their funds vanished from the particular bank account.
Members of the online casino evaluation staff contacted the particular casino’s associates to end upward being in a position to find out just how helpful, expert, and quick their own replies are.
Typically The player had successfully withdrawn their own profits using Skrill or Crypto, advising additional players to end upward being able to use the particular same strategies credited to typically the casino’s strict drawback policy.
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The Particular player through Philippines will be complaining about the extended verification.

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Right After submitting all required paperwork with regard to verification, which include a good approved bank statement, their drawback had been continue to dropped due to end up being able to alleged problems with the particular lender assertion. The Particular issue had been fixed right after he resubmitted typically the bank assertion, leading to be capable to a prosperous drawback request to end up being able to typically the proper Australian visa cards. The Particular player verified receipt of the payment, and typically the complaint has been marked as resolved.

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Typically The gamer coming from Sweden will be complaining about typically the long verification method. The Particular participant from Germany provides deposited money into on collection casino accounts, yet the funds seem to be dropped. The player through Australia had typically the drawback help back due in order to a 3 rd celebration deposit. Typically The player coming from Usa Kingdom had the woman winnings voided plus bank account obstructed credited to end up being able to unsuccessful KYC confirmation. The Particular participant coming from Philippines received a cash back again bonus, and has recently been advised in buy to complete typically the wagering specifications. The Particular gamer through Germany is usually experiencing troubles pulling out the girl profits due to ongoing extra confirmation.

The Lady then asked for a refund regarding her debris in add-on to regarding her bank account to be permanently shut down once more. The Particular Issues Staff caused connection in between the particular gamer in inclusion to Platincasino, making sure typically the casino processed the particular reimbursement to end upwards being able to a good option lender bank account following initial problems with Revolut. The refund had been efficiently received, in addition to the account was permanently closed.